Because each item is made to order just for you, we are unable to accept returns or exchanges for reasons such as change of mind, ordering the wrong size, or color preferences. Please check the product details before ordering.
Damaged, defective, or incorrect items
If your item arrives damaged, has a printing or fulfillment error, or is not what you ordered, we will gladly send a replacement or issue a refund. Please contact us within 30 days of delivery with your order number and a clear photo of the issue.
Lost or delayed packages
If your tracking shows your package as delivered but you have not received it, or if it appears to be lost, contact us and we will help you resolve it.
Order changes and cancellations
Orders go into production quickly. If you need to change or cancel an order, contact us as soon as possible. We can only make changes before production begins.
How refunds work
Approved refunds are issued to your original payment method. Please allow several business days for the refund to appear, depending on your bank.
Contact us
To start a claim or ask a question, please use our contact page.